Company Profile

Company Description:

• Contributing towards  strategy and future programme direction, with particular focus on driving towards programme sustainability .
• Actively participate in  Area office Management Team and manage quarterly performance reviews.
• Contributing to annual business plans and facilitating the business planning process
• Customer Relations Management and Partnership
• Ensures that the centre teams maintain efficient delivery of client care and the confidentiality of all cases, in accordance with accepted standard  practices and  professional code of conduct.
• Decides on clients eligible for subsidized / free services, as per the organization's standing regulations.
• Ensures that clients' cards and other records are up-to-date, orderly, properly filed and readily retrievable for reference and inspection.
• Liaises, as appropriate with government and non-governmental agencies to promote   interest and strengthening partnership with local government.